FAQ

"The Beauty Evolution of Wellness"

Frequently Asked Questions about Beniley's Shop

What ingredients do you use in your products?

We use high-quality, natural ingredients in all of our products. Our ingredients are carefully selected for their efficacy and safety.

Are your products safe for sensitive skin?

Yes, our products are formulated to be gentle on all skin types, including sensitive skin. We use natural ingredients that are less likely to cause irritation or allergic reactions.

Are your products tested on animals?

No, we are committed to cruelty-free beauty and do not test our products on animals.

Are your products eco-friendly?

Yes, we are committed to sustainability and use eco-friendly packaging for our products. We also work with suppliers who prioritize sustainable practices.

How long will it take to see results from your products?

Results vary depending on the individual and the product used. However, our products are formulated to provide visible results with regular use.

What is your return policy?

Unopened and sealed products are eligible for returns and refunds, provided they are returned within 30 days of the order's delivery for orders delivered to U.S. addresses, and within 60 days of the order's delivery for orders delivered outside the U.S. For full details please visit our Refund Policy .

How can I contact customer support?

You can contact us through our website's customer support page or by emailing us directly at info @beniley.com . We're always happy to help with any questions or concerns you may have.

Can I use your products if I have a medical condition?

If you have a medical condition or are taking any medications, it's always best to consult with your healthcare provider before using any new products.

Do you offer any discounts or promotions?

Yes, we frequently offer discounts and promotions on our products. Be sure to sign up for our newsletter or follow us on social media to stay up to date on our latest offers.

Need More Help?

We’d love to hear from you! Whether you have a question about our products, need help finding the right solution for your needs, or just want to say hello, our team is here to assist you. Our range of skincare, personal care, and healthy living products are designed to help you look and feel your best, and we’re committed to providing exceptional customer service every step of the way. So, why wait? Get in touch with us today and let us help you achieve your health and beauty goals!

Customer Care Hours of Operation:
Monday – Friday: 10 am – 6 pm EST

Email | Call | Text

We respond within 24 hrs

Get in touch

Don’t hesitate to get in touch with us! Our friendly team is always here to answer your questions and help in any way we can. Whether you prefer to call or email us, we’re excited to hear from you and eager to provide you with the assistance you need. Looking forward to hearing from you soon!